Knowledge bases, training plans, coaching logs and QA scorecards, kept in the same system that runs attendance and payroll. Performance conversations get real data, and nothing lives in a forgotten folder.
| This quarter | |
| QA evaluations | 6 scored |
| Average QA score | 92.4% |
| Coaching sessions logged | 3 |
| Training plan | 2 of 3 complete |
| Next up | |
| Advanced product training | Jul 15 |
| Development status | On track |
Policies, procedures and product knowledge in one searchable place, so the answer to "where is that documented" is always the same.
Structured plans per role or per employee, with progress tracked from assignment to completion, for onboarding and upskilling alike.
Every coaching session recorded against the employee, with commitments and follow-ups that survive manager changes.
Score work against your own quality criteria, track results over time, and turn QA findings into coaching topics and training plans.
Coaching and QA sit beside attendance and schedules, so conversations start from the full picture rather than one metric.
Training, coaching and QA attach to the same employee profile as everything else, from onboarding to promotion.
Standard scorecards and logged sessions make performance management something employees can trust, not something they fear.
We will show you how teams run knowledge bases, training plans, coaching and QA in Finn, and what changes when it all lives in one place.
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